IT@UofT 2022
Conference
May 4 & 5, 2022
Location: Hopin virtual event platform
IT@UofT 2022
Conference
May 4 & 5, 2022
Location: Hopin virtual event platform

Hosted by Information Technology Services (ITS) at the University of Toronto (U of T), the IT@UofT 2022 Conference is a forum for people to share ideas, learn about information technology innovations and make lasting connections with colleagues from across the tri-campus community.
Formerly known as TechKnowFile (TKF), the conference is held annually and has hosted more than 900 attendees in past years. The IT@UofT 2022 Conference is open to faculty and staff across U of T, including information technology leaders, technical specialists, decision-makers, communications professionals and administrators.
The IT@UofT 2022 Conference theme is
Change Resilience Adaptation
As the world shifts, the IT@UofT community rises to many challenges to meet the University’s teaching, learning and research objectives. The IT@UofT 2022 Conference offers a forum for information technology professionals to reflect on how this shift has enabled us to change our perspective, respond with resilience and appreciate the ways we are adapting. Join us May 4 and May 5 as IT@UofT people share their Change. Resilience. Adaptation stories, solutions and collaborations on the virtual stage.

Mark your calendar
Build your personalized agenda on Hopin (available to registrants only).

Keynote speakers
May the Fourth
The IT@UofT 2022 Conference will feature a few special activities to celebrate May the Fourth — Star Wars day.


Trivia
Brush up on your space facts and science fiction (sci-fi) knowledge for a game of trivia. Participants will have a chance to win one of four gift cards to the U of T Bookstore.
Hint: trivia topics will include our solar system and popular sci-fi films and novels. May the Fourth be with you!

Music
The U of T Faculty of Music will perform a selection of music from popular sci-fi soundtracks, including Star Wars, The Matrix, Star Trek and more.
Conference co-chairs

Anthony Betts
Director, Information & Instructional Technology Services (I&ITS), U of T Mississauga (UTM)
Anthony Betts is a lifelong IT professional, who has worked in various roles focusing on client support and customer service. Bringing his passion for technology and experiences to UTM and I&ITS, he has played a vital role in transforming the IT Client Services into a client-centric group, expanding the role of the UTM Service Desk in the day-to-day operations of the campus, and driving digital transformation with platforms like ServiceNow.


Marden Paul
Director, Planning Governance Assessment (PGA), Office of the Chief Information Officer, U of T
As Director PGA, Marden’s responsibilities include strategic planning, forecasting institutional requirements and opportunities for aligning IT in their support, facilitating partnerships amongst IT providers and developing policies and guidelines for information management. Throughout his career, he has worked to bridge the current and future objectives of organizations with the potential of emerging and evolving technologies. A U of T graduate and an employee since 1997, Marden has held management positions at Development and University Advancement, Administrative Management Systems and as Director of Strategic Computing in the Office of the Vice President and Provost.

Prior to joining the University, Marden held IT management positions in the not-for-profit sector (United Way) and in the commercial/manufacturing sector. Marden has been involved in the IT@UofT Conference (previously TKF) since its inception in 2003. He is father of four youngish children, and formerly an avid hiker, cyclist and canyonographer of the southwest United States.
FAQs
The IT@UofT 2022 Conference will offer many opportunities to learn and network with the tri-campus IT@UofT community, including keynote and panel presentations, breakout sessions, virtual exhibitors and more. Details are available in the conference schedule.
The conference will be hosted on the virtual event platform, Hopin. This virtual space will allow attendees to move between sessions, watch keynotes on the main stage, connect with fellow attendees in the networking lounge and visit exhibitors in the expo hall throughout the day. Learn more about Hopin.
Due to the changing nature of the COVID-19 pandemic, the IT@UofT 2022 Conference is being planned for a virtual experience.
Yes. The IT@UofT 2022 Conference is an internal event limited to U of T staff and faculty. Registration is now closed. If you have questions about registration, please contact its.eda@utoronto.ca.
Registration is now closed. If you have questions about registration, please contact its.eda@utoronto.ca.
Yes, sponsors must register. They will be contacted directly by the conference organizers with a private link to register.
Yes, all volunteers must register through Hopin.
Yes, keynote speakers must register. They will be contacted directly by the conference organizers with a private link to register.
Yes, all breakout sessions presenters must register through Hopin.
Registered attendees will receive an email when it’s time to build their personalized agenda.
When it’s time to select sessions, you will be able to build and manage your own personalized agenda using Hopin’s “My Agenda” feature for your convenience. Learn more about managing your agenda.
The registration form collects information from attendees including their name, title, email and organization. Attendees need to acknowledge understanding because the conference organizers will use this information to send event-related emails and to track registrations. Additionally, attendee names and job titles will be displayed on the Hopin platform during the conference so they can network with others.
Learn more about Hopin’s networking features:
Exhibitors will be set up in the expo hall on the Hopin platform.
Each booth can contain pre-recorded or live video, branded content, website and social media links, special offers, salespeople on live camera and a customized call-to-action button.
Attendees can visit your booth to engage with you or your content and learn about relevant products and resources. Watch this video to learn more about the expo hall.
Yes. Exhibitors can choose to be available to the audience during both days.
The Hopin platform is composed of four segments:
- Stage: where main talks take place, such as opening and closing remarks, keynote presentations and panel discussions
- Sessions: where breakout session presenters can interact on camera with attendees
- Networking: where attendees can meet new contacts and connect with colleagues
- Expo: where vendors can display virtual booths and interact with attendees
Follow these tips:
- Join Hopin on your desktop/laptop. Avoid using mobile devices, iPads or tablets as Hopin has limited features and is not accessible on these devices.
- Use the latest version of Chrome to access Hopin. To ensure you have access to all platform elements, Hopin recommends opening the event in Incognito mode.
- Don’t use other meeting platforms while using Hopin (i.e., Microsoft Teams, Zoom). If you are having audio/video issues on Hopin, ensure any other virtual meeting platforms are closed.
- Make sure any virtual private networks (VPN) or ad blockers are turned off.
- If the video is choppy, turn off any other devices in your location that are streaming video.
- If you encounter audio/video issues on Hopin, follow these troubleshooting tips or contact our team working the virtual Help Desk in the “Breakout Sessions” area of Hopin.
Please use an up-to-date version of Google Chrome for the best user experience. Avoid using Firefox, Safari, Brave, Microsoft Internet Explorer and Microsoft Edge.
Please note: Sometimes, third-party extensions can block some of the Hopin interface elements. Hopin recommends opening the event in “Incognito mode” on Chrome.
The networking area on Hopin is designed to recreate the “coffee-in-the-lobby” conversations or watercooler chats that are important at an in-person event.
Attendees can participate in one-on-one networking in the networking lounge. When you enter the networking lounge and click the Join button, the system automatically pairs you up with someone else in the networking lounge. This match is paired randomly. If both parties are available, the two are matched instantly and the video chat begins and lasts for three-minute intervals. Learn more about this feature in Hopin’s networking tutorial.
Attendees also have the option to network within a group setting in the connections café. To participate, simply join the connections café room and turn on your video and mic to chat with other conference participants.
Yes, closed captions can be turned on and off as needed. Captions are only available on the desktop version of Hopin. Learn more about using closed captions.
When it’s time to select sessions, you will be able to build and manage your own personalized agenda using Hopin’s “My Agenda” feature for your convenience. Learn more about managing your agenda.
Please note that registered attendees will receive an email when it’s time to build their personalized agenda.
No, selecting sessions to build your personalized agenda is an optional feature for your convenience. Once you are registered for the event, you are welcome to attend all sessions.
In the Hopin schedule, find the session(s) you want to attend and click “Add to calendar”. An .ics file should download to your device.
If you are using a PC, you will be able to save the downloaded .ics file to your Outlook calendar.
If you are using a Mac, you will need to follow these steps:
- Email yourself the downloaded .ics file as an attachment.
- Open the email in Outlook for web.
- In the email, click the dropdown arrow beside the attachment and select “Add to calendar”.