IT@UofT 2022 Conference – home page2022-06-08T09:48:39-04:00

IT@UofT 2022


May 4 & 5, 2022

Location: Hopin virtual event platform

IT@UofT 2022


May 4 & 5, 2022

Location: Hopin virtual event platform

Change. Resilience. Adaption.

Hosted by Information Technology Services (ITS) at the University of Toronto (U of T), the IT@UofT 2022 Conference is a forum for people to share ideas, learn about information technology innovations and make lasting connections with colleagues from across the tri-campus community.

Formerly known as TechKnowFile (TKF), the conference is held annually and has hosted more than 900 attendees in past years. The IT@UofT 2022 Conference is open to faculty and staff across U of T, including information technology leaders, technical specialists, decision-makers, communications professionals and administrators.

The IT@UofT 2022 Conference theme is
Change Resilience Adaptation

As the world shifts, the IT@UofT community rises to many challenges to meet the University’s teaching, learning and research objectives. The IT@UofT 2022 Conference offers a forum for information technology professionals to reflect on how this shift has enabled us to change our perspective, respond with resilience and appreciate the ways we are adapting. Join us May 4 and May 5 as IT@UofT people share their Change. Resilience. Adaptation stories, solutions and collaborations on the virtual stage.

Bo Wandschneider in the office with the IT@UofT conference digital materials.

Mark your calendar

Build your personalized agenda on Hopin (available to registrants only).

User clicks on the add to my agenda

Panel discussion

May 5, 12:55 – 1:40 p.m.

Single department faculties. Smaller, not (always) simpler with Adam Trent, Paul Morrison, Sebastian Bisciglia and Bo Wandschneider

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May 5, 3:35 – 5 p.m.

The Unconference is a participant-driven event that provides a venue for discussing topics of mutual interest.

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Countdown to the event!

Keynote speakers

Profile image of Rola Dagher

Rola Dagher

Global Channel Chief, Dell Technologies

Being me: A fireside chat with Rola Dagher

May 5, 10:05 – 10:30 a.m.

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Profile image of Dr. Heidi Hammel

Dr. Heidi B. Hammel

Vice President for Science at the Association of Universities for Research in Astronomy (AURA)

Pushing boundaries in astrophysics: The new era of astronomy

May 4, 10:25 – 11:25 a.m.

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Profile image of Dr. Steve Joordens

Dr. Steve Joordens

Professor of Psychology at U of T Scarborough, Director of the Advanced Learning Technologies Lab

We can rebuild it better! But first, a hug (of a sort)

May 5, 2:20 – 3:20 p.m.

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May the Fourth

The IT@UofT 2022 Conference will feature a few special activities to celebrate May the Fourth — Star Wars day.

May the Fourth logo
A collage composing the word "Trivia".


Brush up on your space facts and science fiction (sci-fi) knowledge for a game of trivia. Participants will have a chance to win one of four gift cards to the U of T Bookstore.

Hint: trivia topics will include our solar system and popular sci-fi films and novels. May the Fourth be with you!

Members from the Faculty of Music playing music at an event.


The U of T Faculty of Music will perform a selection of music from popular sci-fi soundtracks, including Star Wars, The Matrix, Star Trek and more.

Conference co-chairs

Decoration for the Conference 2022 theme

Anthony Betts

Director, Information & Instructional Technology Services (I&ITS), U of T Mississauga (UTM) 

Anthony Betts is a lifelong IT professional, who has worked in various roles focusing on client support and customer service. Bringing his passion for technology and experiences to UTM and I&ITS, he has played a vital role in transforming the IT Client Services into a client-centric group, expanding the role of the UTM Service Desk in the day-to-day operations of the campus, and driving digital transformation with platforms like ServiceNow.

Decoration for the Conference 2022 theme

Marden Paul

Director, Planning Governance Assessment (PGA), Office of the Chief Information Officer, U of T

As Director PGA, Marden’s responsibilities include strategic planning, forecasting institutional requirements and opportunities for aligning IT in their support, facilitating partnerships amongst IT providers and developing policies and guidelines for information management. Throughout his career, he has worked to bridge the current and future objectives of organizations with the potential of emerging and evolving technologies. A U of T graduate and an employee since 1997, Marden has held management positions at Development and University Advancement, Administrative Management Systems and as Director of Strategic Computing in the Office of the Vice President and Provost.

Marden Paul

Prior to joining the University, Marden held IT management positions in the not-for-profit sector (United Way) and in the commercial/manufacturing sector. Marden has been involved in the IT@UofT Conference (previously TKF) since its inception in 2003. He is father of four youngish children, and formerly an avid hiker, cyclist and canyonographer of the southwest United States.


Dell Technologies
U of T Book Store


1. What can I expect at the IT@UofT 2022 Conference?2022-03-03T14:42:31-05:00

The IT@UofT 2022 Conference will offer many opportunities to learn and network with the tri-campus IT@UofT community, including keynote and panel presentations, breakout sessions, virtual exhibitors and more. Details are available in the conference schedule.

2. Where is the IT@UofT 2022 Conference being hosted?2022-02-11T12:12:08-05:00

The conference will be hosted on the virtual event platform, Hopin. This virtual space will allow attendees to move between sessions, watch keynotes on the main stage, connect with fellow attendees in the networking lounge and visit exhibitors in the expo hall throughout the day. Learn more about Hopin.

3. Why is the IT@UofT 2022 Conference virtual?2022-02-11T12:12:31-05:00

Due to the changing nature of the COVID-19 pandemic, the IT@UofT 2022 Conference is being planned for a virtual experience.

1. Do I need to register to attend?2022-04-26T09:17:29-04:00

Yes. The IT@UofT 2022 Conference is an internal event limited to U of T staff and faculty. Registration is now closed. If you have questions about registration, please contact

2. How do I register for the conference?2022-04-26T09:18:06-04:00

Registration is now closed. If you have questions about registration, please contact

3. Do sponsors need to register for the conference?2022-02-28T10:36:47-05:00

Yes, sponsors must register. They will be contacted directly by the conference organizers with a private link to register.

4. Do volunteers need to register?2022-04-26T09:28:30-04:00

Yes, all volunteers must register through Hopin.

5. Do keynote speakers need to register?2022-02-28T10:44:51-05:00

Yes, keynote speakers must register. They will be contacted directly by the conference organizers with a private link to register.

6. Do breakout session presenters need to register?2022-04-26T09:28:48-04:00

Yes, all breakout sessions presenters must register through Hopin.

7. When will I be able to select sessions and build my personalized conference agenda?2022-04-26T09:33:01-04:00

Registered attendees will receive an email when it’s time to build their personalized agenda.

When it’s time to select sessions, you will be able to build and manage your own personalized agenda using Hopin’s “My Agenda” feature for your convenience. Learn more about managing your agenda.

8. Why does registration include an information release?2022-02-28T10:46:01-05:00

The registration form collects information from attendees including their name, title, email and organization. Attendees need to acknowledge understanding because the conference organizers will use this information to send event-related emails and to track registrations. Additionally, attendee names and job titles will be displayed on the Hopin platform during the conference so they can network with others.

Learn more about Hopin’s networking features:

1. When is the conference?​2022-02-11T12:15:21-05:00

May 4 & 5, 2022.

2. Where will exhibitors be set up?​2022-02-11T12:15:48-05:00

Exhibitors will be set up in the expo hall on the Hopin platform.

3. What does the exhibitor space entail?​2022-02-11T12:16:14-05:00

Each booth can contain pre-recorded or live video, branded content, website and social media links, special offers, salespeople on live camera and a customized call-to-action button.​

Attendees can visit your booth to engage with you or your content and learn about relevant products and resources.​ Watch this video to learn more about the expo hall.

4. Will the exhibitor booths be set up for both days? ​2022-02-11T12:16:33-05:00

Yes. Exhibitors can choose to be available to the audience during both days.​

1. What can I expect on Hopin?2022-03-17T13:12:34-04:00

The Hopin platform is composed of four segments:

  • Stage: where main talks take place, such as opening and closing remarks, keynote presentations and panel discussions
  • Sessions: where breakout session presenters can interact on camera with attendees
  • Networking: where attendees can meet new contacts and connect with colleagues
  • Expo: where vendors can display virtual booths and interact with attendees

Learn how to use Hopin as an attendee.

2. How can I have the best experience on Hopin?2022-04-14T11:06:21-04:00

Follow these tips:

  • Join Hopin on your desktop/laptop. Avoid using mobile devices, iPads or tablets as Hopin has limited features and is not accessible on these devices.
  • Use the latest version of Chrome to access Hopin. To ensure you have access to all platform elements, Hopin recommends opening the event in Incognito mode.
  • Don’t use other meeting platforms while using Hopin (i.e., Microsoft Teams, Zoom). If you are having audio/video issues on Hopin, ensure any other virtual meeting platforms are closed.
  • Make sure any virtual private networks (VPN) or ad blockers are turned off.
  • If the video is choppy, turn off any other devices in your location that are streaming video.
  • If you encounter audio/video issues on Hopin, follow these troubleshooting tips or contact our team working the virtual Help Desk in the “Breakout Sessions” area of Hopin.
3. What browser should I use to access Hopin?2022-03-31T15:52:33-04:00

Please use an up-to-date version of Google Chrome for the best user experience. Avoid using Firefox, Safari, Brave, Microsoft Internet Explorer and Microsoft Edge.

Please note: Sometimes, third-party extensions can block some of the Hopin interface elements. Hopin recommends opening the event in “Incognito mode” on Chrome.

4. How can I network on Hopin?2022-04-11T09:23:21-04:00

The networking area on Hopin is designed to recreate the “coffee-in-the-lobby” conversations or watercooler chats that are important at an in-person event.

Attendees can participate in one-on-one networking in the networking lounge. When you enter the networking lounge and click the Join button, the system automatically pairs you up with someone else in the networking lounge. This match is paired randomly. If both parties are available, the two are matched instantly and the video chat begins and lasts for three-minute intervals. Learn more about this feature in Hopin’s networking tutorial.

Attendees also have the option to network within a group setting in the connections café. To participate, simply join the connections café room and turn on your video and mic to chat with other conference participants.

5. Does Hopin have closed captions?2022-03-17T13:15:50-04:00

Yes, closed captions can be turned on and off as needed. Captions are only available on the desktop version of Hopin. Learn more about using closed captions.

6. How do I build my personalized agenda on Hopin?2022-03-17T13:16:19-04:00

When it’s time to select sessions, you will be able to build and manage your own personalized agenda using Hopin’s “My Agenda” feature for your convenience. Learn more about managing your agenda.

Please note that registered attendees will receive an email when it’s time to build their personalized agenda.

7. Do I have to register for the specific sessions I would like to attend?2022-03-17T13:16:46-04:00

No, selecting sessions to build your personalized agenda is an optional feature for your convenience. Once you are registered for the event, you are welcome to attend all sessions.

8. How do I add Hopin sessions to my Outlook calendar?2022-03-17T13:17:12-04:00

In the Hopin schedule, find the session(s) you want to attend and click “Add to calendar”. An .ics file should download to your device.

If you are using a PC, you will be able to save the downloaded .ics file to your Outlook calendar.

If you are using a Mac, you will need to follow these steps:

  1. Email yourself the downloaded .ics file as an attachment.
  2. Open the email in Outlook for web.
  3. In the email, click the dropdown arrow beside the attachment and select “Add to calendar”.

Photo gallery

Exchanging ideas and making lasting connections with colleagues across the tri-campus community is what the IT@UofT 2022 Conference is all about! View images from past ITS conferences and events.

View photo gallery
ITS staff at the OHEIT 2019 conference.
Information Security team attending the OREP BBQ event.
Session at the IT at U of T conference 2021
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